Client Portal: A Guide for Your Clients

What is the Client Portal?

The client portal is a dedicated space PTLog provides for your clients. Each client logs in with their own account to view their programs, track their progress, and interact with you.

PTLog includes the client portal in all plans, including the free tier. This enables you to deliver a professional digital experience to your clients.

Core Portal Features

Program Viewing

Your clients can see their assigned workout programs through the portal:

• Daily workout plan
• Exercise details (sets, reps, weights)
• Exercise descriptions
• Program schedule

Workout Logging

Your clients can record their completed workouts:

• Mark completed exercises
• Log weights used
• Record session duration
• Add personal notes

Check-in System

Track your clients' status through regular check-ins:

• Weekly status updates
• Energy level and sleep quality
• Nutrition compliance
• Overall satisfaction

Progress Photos

Clients can upload progress photos directly through the portal:

• Front, side, and back views
• Date-based comparison
• Privacy protected — only you and your client can see them

Measurement Charts

Through the portal, clients can view their own measurement charts:

• Weight change graph
• Body measurement trends
• Progress percentages

Introducing the Portal to Your Clients

1. Send an Invitation

From the dashboard, send an invitation to your client's email address. Your client clicks the link in the email to create their account.

2. First-Use Walkthrough

During the first session, show your client the portal:

• Show them how to log in
• Explain where to find their program
• Walk through the check-in process
• Introduce the photo upload feature

3. Encourage Regular Use

• Ask clients to log their workouts after each session
• Send weekly check-in reminders
• Encourage monthly progress photo uploads

Business Benefits of the Portal

Increases client retention: When clients can see their own progress, motivation increases and they continue working with you.

Creates a professional image: A PT with a dedicated portal is perceived as far more professional than one sending programs via WhatsApp.

Saves time: Clients viewing their own programs eliminates "what am I doing today?" questions.

Simplifies data collection: Check-ins and logs let you monitor client status between sessions.

FAQ

Does the portal cost extra? No. The client portal is included in all PTLog plans, including the free plan.

How much data can clients see? Clients can only see their own programs, measurements, and records. Row Level Security ensures each user can only access their own data.

Can clients access from mobile? Yes. Since PTLog is a PWA, your clients can access it from their phone's browser or by adding it to their home screen.