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Member App Guide: What Do Members See on Their Phone?

PTLogSeptember 14, 20263 min read

TL;DR

The member app opens under the gym's name and does six things: shows today's workout, generates an entry code, books sessions and classes, tells remaining credit and package end, charts measurements and progress, and lets the member message their trainer. Members only see their own data and the staff.

Home screen

On opening, the member sees their next session: "Today 18:00 · One-to-one". Below it, two buttons: My entry code and Today's workout. Then remaining credit (with a progress bar), latest weight and this week's attendance dots. One glance: what's on today, how much is left, how many times I came this week.

My entry code

One tap: a sixty-second QR. The front desk scans it or the turnstile reads it. The code is single-use; screenshots don't work. Without an active package, the app says so instead of showing a code: "No active package — talk to the front desk."

Today

The day of the program the trainer wrote: exercises, sets and reps, videos. The member marks it done. Then the day's check-in: energy, motivation, sleep, whatever parameters the gym picked, plus a note. That data goes to the trainer's screen and into the risk score.

My sessions and classes

  • One-to-one: request from the trainer's free slots; once approved it lands on the calendar. Cancellation is free or deducts credit according to the gym's cut-off; the app says which before you cancel.
  • Classes: schedule, capacity, spots left. Full? Join the waitlist; a notification arrives when a spot opens.

Remaining credit

Package name, sessions left, end date. The counter changes on the server; member and trainer see the same number. A notification arrives when credit runs low; if online payment is on, renewal happens in the app, by card, with instalments if wanted.

My progress

Measurements (weight, body fat, circumferences), a chart, photos. Notes and goals the trainer marked "visible to member". The nutrition plan, if published, lives here.

Messages and announcements

Members only message staff; members don't see each other. Gym announcements are on a separate tab; read receipts go back to the gym.

Bilgi

A member never sees another member's name, session or data on any screen. That's not a setting; it's a database rule.

Installing

Go to the gym's address, sign in, tap the "Add to home screen" card. One button on Android; Share → Add to Home Screen on iOS. Thirty seconds.

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